SJ Straw Pellets Ltd - a Scottish producer and supplier of straw pellet products for animal and pet bedding, cat litter and bio fuel - Logo

[email protected] 

07732 128252





AB45 3HS

Terms & Conditions

  • Returns will only be accepted if items have not been tampered with at any time
  • Customer is to pay all return costs
  • You must ensure you provide detailed delivery instructions and any information which relates to access restrictions on the property, for larger than 3.5tonne lorries
  • Points to consider
    • Narrow roads may be unsuitable for large delivery lorries
    • Delivery areas should be flat, with ideally large standing
    • For large orders or 1000kg bags a means of unloading must be provided by customer
    • Pallet for trolleys will not operate on loose gravel or grass
    • Confirm there is a means to assist unloading either additional help or suitable unloading machinery
    • Most pallets will be removed from the lorry using a trolley and back tail lift
  • Please ensure someone is present. The delivery company will charge us if there is a failed visit, for example if there is no one available to receive order, if access is restricted or unsuitable unloading area or facilities.  Any additional delivery costs will be passed onto the customer
  • The product is marked as equestrian bedding. It is the customer’s responsibility to ensure it is used for this purpose.  We take no responsibility for any other use.
  • To arrange alternative delivery or collection methods please contact us directly using the details provided
  • Our SJ Straw Pellets are not to be sold as any other brand
  • Offers and competitions can be removed or changed at any time
  • Our products will not be dispatched until payment made in full
  • All prices are subject to change at any time
  • All stockists must sign our trade conditions agreement.
  • We reserve the right to change product prices at any time. We also reserve the right to cancel or refuse certain orders at our sole discretion
  • Any material changes to the terms and conditions will be notified to customers in advance

All rights reserved by SJ Straw Pellets Ltd SC586849  Luchairt, Gamrie, Banff, Aberdeenshire, Scotland,  AB45 3HS